Returns | Norix Furniture

Please complete below and we will contact you shortly regarding the status of your return request.

Customer / Facility*
Contact Name for Pick Up:*
First Last
Pickup Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Contact Phone*
Contact Email*
SO#: (ex: SO12345)*
Date items ready to be picked up:*
Reason for Return:*
- Freight Damage
- Wrong Product
- Wrong Color
- Used Product Under Warranty
- Other
Other Reason
Item # and Quantity to Return:*
Qty Item#
Describe the Issue:*
Additional Comments
Pictures*
Drop files here or

Accepted file types: jpg, gif, png, pdf.
Terms and Conditions for Returning Product:
- Custom manufactured products and products handled or stored improperly by the customer, are not eligible for return.
- The products have not been put into use.
- The products will be returned in the manufacturers original packaging (box,bag,on skid,banded,wrapped, etc).
- The customer is responsible for all freight charges to return product and will be deducted from the credit.
- A 25% restocking fee will apply to all returns and will be deducted from the credit.
* Valid RMA paperwork must be included with the shipment.

* If items are returned in a damaged or non-saleable condition, the customer is responsible and will not be issued a credit.

* This includes if the parts were not packaged appropriately for return shipment.
*
- I have read and accept the terms & conditions.
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